Refund policy
Mogul Forever Refund Policy
At Mogul Forever, we strive to ensure your satisfaction with every purchase. Our refund policy is as follows:
Refunds: We do not offer refunds unless exceptional circumstances warrant such consideration. Each refund request will be evaluated on a case-by-case basis to determine if a refund is appropriate.
Exceptions for Refunds: Refunds may be considered in the following situations:
- Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately to arrange for a refund or replacement.
- Incorrect Orders: If we ship the wrong item or size, we will gladly issue a refund or exchange upon return of the incorrect item(s).
- Cancellation of Orders: Orders may be canceled and refunded before they are shipped. Once shipped, orders are not eligible for refunds unless they meet the criteria above.
How to Request a Refund: To request a refund, please contact our customer support team at Mogulforever1@gmail.com with your order details and the reason for your request. We will review your request and respond as soon as possible.
Refund Processing: If your refund request is approved, refunds will be processed using the original payment method. Please allow [number of days] for the refund to reflect in your account.
Non-Refundable Items: Certain items may not be eligible for refunds, including:
- Items marked as final sale
- Customized or personalized products
- Gift cards
Contact Us: If you have any questions or concerns about our refund policy, please contact us at Mogulforever1@gmail.com for assistance.